|
 Before you can make a reservation, you must first decide what type of trip best suits you. Click here for descriptions of the different types of trips that we offer or call our reservation staff to discuss what trip might be best for you. Once you have chosen the trip that best fits your interest and ability level (and anyone else coming with you), it is time to make a reservation. To make a reservation, please review our trip schedule; and pick several dates that fit your time frame of availability. Next, call our office at 800-786-RAFT or drop us an email us at info@azraft.com to check availability. Once you have secured a trip date with our reservation staff, you have 10 days to put down a non-refundable deposit in order to continue holding your reservation. Please be prepared to provide a full legal name, mailing address, email address, phone number, date of birth, height and weight for each passenger on the reservation.
Deposits
|
 For reservations less than 10 spaces, the deposit is $250 per person. If you are booking a party of 10 or more, the deposit is $400 per person. The deposit is due within 10 days of securing your reservation. You may make your deposit by personal check, Visa or MasterCard. Your deposit is non-refundable so please consider purchasing some type of trip insurance to cover yourself for any unforeseen circumstances that might cause you to cancel. We don't actually sell trip insurance, but you might want to consider Travelex Insurance Services, as they provide standard trip insurance policies that have been used successfully by many of our previous passengers. There are other providers and you should choose the policy provider that best suits your needs. Hint: To get the best trip insurance coverage, look into purchasing trip insurance the same time you put down your deposit.
Final Payment
|
 Your final payment is due 120 days prior to your trip departure date. Please mark your calendar because we do not send out final payment reminders. If your payment is due on a weekend date, please adjust accordingly as the office is not open on the weekend.Your final payment may be submitted by a check or you may call our office and authorize a credit card payment on either a Visa or MasterCard. Once you make your final payment, your trip fare is non-refundable. Hopefully you have already taken this into consideration and have made proper arrangements with a trip insurance provider. If you have not made arrangements, you may want to consider again purchasing trip insurance. We don't actually sell trip insurance, but you might want to consider Travelex Insurance Services, as they provide standard trip insurance policies that have been used successfully by many of our previous passengers. If you purchase trip insurance at this time, certain conditions or situations might not be covered so be aware of your provider and coverage.
Cancellations
|
 Your deposit is non-refundable. Your final trip balance is non-refundable within 120 days of your trip departure. Because of this penalty, we hope you have purchased trip insurance. Not only is your payment non-refundable, your payment is also not transferable to the following river season. However, you may substitute members of your party with no penalty. In addition, if you can find another trip date within the same river season, you may switch trips (applicable charges may apply). We do not recommend these two options as your safety net as it is often difficult to find substitutions at the last minute and switching trips is only a solution if we have space available (we often do not have availability on other trips). If you need to cancel or make a substitution, please give us a call and drop us an email at info@azraft.com.
|
|
|
|
